How Wallet and Account Data Is Used
Our Privacy Policy covers details you provide when opening an account, completing phone verification, signing in, and contacting account support. We may record account identifiers, device signals, sign-in events, payment references and status information from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. A
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receipt reference can help us match a wallet event without asking you to send a full wallet password or personal access code. We use these records to confirm account actions, identify unusual sign-in patterns, answer payment-status questions and maintain requested account services. Bank references may include
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BCA, BRI, Mandiri or BNI when those rails are used. We do not describe access as available everywhere: eligibility depends on local law, and the policy applies where local law permits. You can ask what data is held, request a correction, or ask how long a
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category is retained through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.